FIELD SERVICE

Field Service with Panasonic Toughbooks

CFI Global offers a range of Panasonic Toughbooks for your Extreme Environment Field Applications. Tried and tested in Australia by service and trade professionals.

Designed to perform and built to outlast, Panasonic’s range of rugged computers and accessories are superior to any other rugged computer manufacturer. Years of proven field service and support, and investment into R&D and product improvements mean that Panasonic Business rugged computing devices are versatile, reliable and lead the Ruggedised Devices market.

Ruggedised Devices

Panasonic’s range of Toughbooks are truly “Ruggedised” – tested in strict accordance with all applicable stringent standards contained within MIL-STD-810G certification – not just one test or a small selection of tests. Testing is self-regulated and allows up to five devices to be used. Panasonic typically only uses one unit during the testing for fully rugged models. All semi and fully rugged devices must endure rigorous testing done by the Panasonic R&D engineers as well as at independent, internationally recognised third party test labs. When you choose Panasonic Toughbooks, there is no doubt as to what “ruggedised” and “purpose-built” mean. You are assured of quality engineering and manufacturing.

Purpose-built Features

Panasonic Ruggedised Devices are packed full of purpose-built features. The combination of an infrared webcam and the Windows Hello application allows customers to use facial recognition, iris scanning or fingerprint scanning for user authentication. Hot swappable batteries allow the device to remain running without powering down, ensuring zero down time. Flexible shock connections provide shock absorption to avoid damaging internal components. Magnesium alloy cases with ABS and elastomer edge guards protect against breakage. Touchscreens work smoothly even with gloves or in the rain, and can be viewed whether facing bright sunlight or complete darkness.

Warranty and Service

Panasonic controls every aspect of the manufacturing process to ensure that their devices hold up to years of field service. A computer that continues to operate smoothly after several years of hard use in extreme environments is the best determinant of how rugged it really is. Panasonic offers outstanding warranty and service, with a standard warranty that protects Toughbook devices from manufacturing defects for three years, with the option to extend for longer or add accidental damage coverage for increased peace of mind. Panasonic’s Ultimate Care Warranty provides comprehensive coverage for Panasonic Toughbook laptop, tablet, 2-in-1 and handheld devices, eliminating almost all potential for out-of-warranty repairs.